AAI Helpdesk
This page guides you to the appropriate AAI helpdesk or support contact, in case you have a problem to connect to a service via AAI.
Your Home Organization helpdesk
Contact the Home Organization helpdesk if you have login problems, lost your password or if you want to change it.
Find your Home Organization in the list of all Home Organizations.
Your most recently used Resource's helpdesk
Contact the helpdesk of the Resource you wanted to connect to, if you experience problems after successful login.
Find the Resource in the list of Resources grouped by Home Organization or in the long list of all public Resources.
List of all Home Organizations and public Resources
If your last accessed Resource or Home Organization could not be found, you should find the appropriate AAI Helpdesk in one of the following lists:
- List of all Home Organizations
- Public Resources
If you couldn't find your Home Organization or the Resource you wanted to connect to, please address your questions or report problems to the AAI Team, which can be contacted by phone +41 44 268 15 05 or by e-mail aai@switch.ch.
If you have any questions regarding registration, activation or payment of domain names, please contact the domain name customer service.