SWITCHlan Trouble Tickets

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Ticket 20151223_1

Ticket Number: 20151223_1Ticket State: CLOSED
Ticket Opened: 2015-12-23 07:02Ticket Closed: 2015-12-24 08:36
Ticket Description: Scheduled power cut at LRG in Clarens
Scheduled Starttime: 2015-12-23 07:30:00Scheduled Endtime: 2015-12-23 10:00:00

Problem Description:

In a few minutes there will be a power cut in Clarens. This will affect our router swiCL2 and leave the LRG site in Clarens without network services.


From 2015-12-23 07:30 until 2015-12-23 18:44
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: LRG-CL

From 2015-12-23 07:30 until 2015-12-23 18:44
Impact: no more redundancy
Service: network access
Sites: LRG


2015-12-23 18:44
The router has been replaced. All services are running normally again. Closing ticket.

2015-12-23 10:13
After power on our router swiCL2 crashed.
We are not able to boot it.
At the moment we are configuring a spare router which will then be brought to Clarens.

For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.