|Ticket Number:||20151226_1||Ticket State:||CLOSED|
|Ticket Opened:||2015-12-26 11:26||Ticket Closed:||2015-12-29 21:50|
|Ticket Description:||Router swiBE1 is unreachable|
Problem Description:Since last night at 00:58, our backbone router swiBE1 in Bern has been unreachable. The reason is unknown. We're trying to reach someone from UniBE.
Affected:From 2015-12-26 00:58 until 2015-12-26 13:45
Impact: Total loss of connectivity
From 2015-12-26 00:58 until 2015-12-29 13:26
Impact: no more redundancy
Service: network access
The faulty hardware component (supervisor engine) has been replaced. The router swiBE1 is back online. All services are restored. Closing ticket.
We implemented a workaround for ETH-Rat. The OPN service between ETHZ and ETH-Rat is back online.
The UniBE confirmed that there has been no power interruption. We therefore suspect an issue with our router swiBE1.
For all questions about this ticket, please send mail to firstname.lastname@example.org
or call +41 44 268 15 30.