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Ticket 20160503_1

Ticket Number: 20160503_1Ticket State: CLOSED
Ticket Opened: 2016-05-03 12:01Ticket Closed: 2016-05-03 14:07
Ticket Description: MeteoSchweiz: Backup Access Ports down

Problem Description:

Since today at 11:45, the backup access ports of MeteoSchweiz at Zurich Airport are down. This leads to no more redundancy for MeteoSchweiz. The reason is unkown to us.

Affected:

From 2016-05-03 11:45 until 2016-05-03 12:21
Impact: no more redundancy
Service: network access
Sites: METEOCH


Actions:


2016-05-03 14:07
The customer confirmed that there were some issues in their internal network. All services are back up again. Closing ticket.

2016-05-03 13:07
The ports came up again at 12:21. No reason has been given yet.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.