|Ticket Number:||20160817_1||Ticket State:||CLOSED|
|Ticket Opened:||2016-08-17 14:06||Ticket Closed:||2016-08-17 16:21|
|Ticket Description:||Scheduled software upgrade swiENSI2, swiENSI1|
|Scheduled Starttime:||2016-08-17 15:00:00||Scheduled Endtime:||2016-08-17 16:00:00|
Problem Description:We will upgrade the routers swiENSI1 and swiENSI2 to a new firmware to fix a security vulnerability.
The upgrade will last about 20 minutes each.
All traffic should be automatically re-routed to backup paths thus no customer impact is expected.
Affected:From 2016-08-17 15:00 until 2016-08-17 16:00
Impact: no more redundancy
Service: network access, P2P links to NAZ
swiENSI1 back online. All services restored.
swiENSI1 shut down for software upgrade
swiENSI2 back online
swiENSI2 shut down for software upgrade
For all questions about this ticket, please send mail to firstname.lastname@example.org
or call +41 44 268 15 30.