SWITCHlan Trouble Tickets

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Ticket 20160818_3

Ticket Number: 20160818_3Ticket State: CLOSED
Ticket Opened: 2016-08-18 16:11Ticket Closed: 2016-08-19 10:10
Ticket Description: Scheduled software upgrade swiSI1, swiSI2
Scheduled Starttime: 2016-08-19 10:00:00Scheduled Endtime: 2016-08-19 11:00:00

Problem Description:

We will upgrade the software of our routers swiSI1 and swiSI2 this Friday, 19. August between 10:00 and 11:00.
All traffic will automatically be re-routed via backup paths, no customer impact expected.

Affected:

From 2016-08-19 10:00 until 2016-08-19 11:00
Impact: no more redundancy
Service: P2P/OPN
Sites: EPFL-Sion


From 2016-08-19 10:00 until 2016-08-19 11:00
Impact: no more redundancy
Service: network access
Sites: VSNET


Actions:


2016-08-19 10:15
upgrade of router swiSI2 will be postponed since we forgot to notify UNIL that their non-redundant EoMPLS link UNIL-IUKB would be affected.
There will be a new ticket for the upgrade of swiSI2.

2016-08-19 10:13
router swiSI1 back online. All services restored.

2016-08-19 10:03
router swiSI1 shut down for upgrade.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.