SWITCHlan Trouble Tickets

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Ticket 20160914_1

Ticket Number: 20160914_1Ticket State: CLOSED
Ticket Opened: 2016-09-14 09:48Ticket Closed: 2016-09-15 10:19
Ticket Description: Parts of ETHZ network unreachable

Problem Description:

An AAI admin of ETHZ reported that the server 129.132.181.221 is unable to reach wayf.switch.ch (no incoming requests since 8:09 today). As the ETHZ is reachable normally, we suspect either an internal network or a firewall problem.

Affected:

From 2016-09-14 08:09 until 2016-09-14 10:02
Impact: no impact
Service: network access
Sites: ETH


Actions:


2016-09-15 10:19
ETHZ confirmed that there was a firewall issue (wayf.switch.ch was put on a blacklist). This has been corrected by 10:02. All services restored. Closing ticket.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.