SWITCHlan Trouble Tickets

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Ticket 20170420_1

Ticket Number: 20170420_1Ticket State: CLOSED
Ticket Opened: 2017-04-20 14:18Ticket Closed: 2017-05-23 11:53
Ticket Description: Scheduled interruption of SBB fibers in Choindez
Scheduled Starttime: 2017-05-18 23:45:00Scheduled Endtime: 2017-05-19 06:30:00

Problem Description:

CFF is doing major work on their fibers in Choindez, interrupting two fiber links between Delémont and Moutier:

- SWITCHlan link Delémont - Neuchâtel; no impact on services, but loss of redundancy

- HE_ARC link Delémont-Moutier; impact on services to be assessed by HE-ARC!

Affected:

From 2017-05-18 23:45 until 2017-05-19 06:30
Impact: Total loss of connectivity
Service: darkfiber
Sites: HEARC-NE-DEL


From 2017-05-18 23:45 until 2017-05-19 06:30
Impact: no more redundancy
Service: P2P/OPN
Sites: HEARCNE-HEARCDEL-ne1-del2, HESSO-DEL


From 2017-05-18 23:45 until 2017-05-19 06:30
Impact: no more redundancy
Service: network access
Sites: HES-SO DEL


Actions:


2017-05-19 03:22
Fibers reconnected, all SWITCH services restored.

2017-05-18 23:55
fibers cut


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.