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Ticket 20171012_1

Ticket Number: 20171012_1Ticket State: CLOSED
Ticket Opened: 2017-10-12 11:23Ticket Closed: 2017-11-09 14:12
Ticket Description: Scheduled interruption in St-Gallen
Scheduled Starttime: 2017-11-09 00:01:00Scheduled Endtime: 2017-11-09 06:00:00

Problem Description:

There is fiber maintenance by UPC in St.Gallen between the Station of St.Gallen and UniSG.
This will interrupt the links FHSG-UniSG and UniSG-NTB Buchs.
But no service will be affected - all traffic will be automatically rerouted to backup path.

Affected:

From 2017-11-09 00:01 until 2017-11-09 06:00
Impact: no more redundancy
Service: P2P/OPN
Sites: EmpaEawag-SGE, NTB-Waldau-bu2-fhsg2


From 2017-11-09 00:01 until 2017-11-09 06:00
Impact: no more redundancy
Service: network access
Sites: BELWUE, FHSG, PHTG, UNISG


Actions:


2017-11-09 13:28
All links restored after re-splicing the fibers.

2017-11-09 13:10
Technical staff expected to be on site around 13:30.

2017-11-09 09:08
Only one of the 4 serviced fibers is still broken. UPC is investigating.

2017-11-09 06:09
The fiber link (SBB/UPC) between UniSG and FHSG is still interrupted. Affected are the backup access of UniSG and FHSG.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.