SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20171103_1

Ticket Number: 20171103_1Ticket State: CLOSED
Ticket Opened: 2017-11-03 15:51Ticket Closed: 2017-11-06 21:47
Ticket Description: Scheduled software upgrade SA2
Scheduled Starttime: 2017-11-06 20:00:00Scheduled Endtime: 2017-11-06 21:00:00

Problem Description:

We will upgrade the software of our router swiSA2 (Sargans) on Monday, November 6th between 20:00 and 21:00.
Redundancy of the core is reduced during the downtime of the router.
The duration of the upgrade is estimated at around 20 minutes.

Affected:

From 2017-11-06 20:08 until 2017-11-06 20:18
Impact: no more redundancy
Service: network access
Sites: SLF
From 2017-11-06 20:08 until 2017-11-06 20:18
Impact: no more redundancy
Service: network access
Sites: NTB




For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.