Ticket 20180103_3
Ticket Number: | 20180103_3 | Ticket State: | CLOSED | ||
---|---|---|---|---|---|
Ticket Opened: | 2018-01-03 14:02 | Ticket Closed: | 2018-01-03 18:45 | ||
Ticket Description: | Scheduled emergency software upgrade swiEL1 | ||||
Scheduled Starttime: | 2018-01-03 18:00:00 | Scheduled Endtime: | 2018-01-03 19:00:00 |
Problem Description:
Due to an imminent software issue, we will upgrade our router swiEL1 between 18:00 and 19:00 tonight.Duration is expected to be around 20 minutes.
All customer traffic will be re-routed to backup paths via swiLS2 during the upgrade.
Affected:
From 2018-01-03 18:00 until 2018-01-03 19:00Impact: no more redundancy
Service: network access
Sites: EPFL, SWITCH, SWITCH-CLOUD, UNIL
Actions:
2018-01-03 18:58
swiEL1 is back online.
All services restored.
2018-01-03 18:44
swiEL1 is being reloaded for software upgrade
2018-01-03 18:09
Upgrade procedure on swiEL1 started
For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.