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Ticket 20180103_3

Ticket Number: 20180103_3Ticket State: CLOSED
Ticket Opened: 2018-01-03 14:02Ticket Closed: 2018-01-03 18:45
Ticket Description: Scheduled emergency software upgrade swiEL1
Scheduled Starttime: 2018-01-03 18:00:00Scheduled Endtime: 2018-01-03 19:00:00

Problem Description:

Due to an imminent software issue, we will upgrade our router swiEL1 between 18:00 and 19:00 tonight.
Duration is expected to be around 20 minutes.
All customer traffic will be re-routed to backup paths via swiLS2 during the upgrade.

Affected:

From 2018-01-03 18:00 until 2018-01-03 19:00
Impact: no more redundancy
Service: network access
Sites: EPFL, SWITCH, SWITCH-CLOUD, UNIL


Actions:


2018-01-03 18:58
swiEL1 is back online.
All services restored.

2018-01-03 18:44
swiEL1 is being reloaded for software upgrade

2018-01-03 18:09
Upgrade procedure on swiEL1 started

For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.
SWITCHlan NOC