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Ticket 20080627_1

Ticket Number: 20080627_1Ticket State: CLOSED
Ticket Opened: 2008-06-27 18:12Ticket Closed: 2008-07-03 09:15
Ticket Description: management interface of DWDMlight node in Manno inaccessible

Problem Description:

We lost contact to our DWDMlight node in Manno at about 16:40. We assume a problem with the unit's controller module, as all the amplifiers continue to work perfectly. We decided not to intervene on Friday afternoon, but to postpone any actions to Monday. Sunrise is checking with the hardware vendor about the best (and least intrusive) procedure to recover.


2008-07-03 07:34
A new controller module was sent to Manno and yesterday successfully installed by CSCS staff.

For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.