SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20080708_1

Ticket Number: 20080708_1Ticket State: CLOSED
Ticket Opened: 2008-07-08 16:43Ticket Closed: 2009-05-19 16:32
Ticket Description: Scheduled memory and software upgrade swiIBM2
Scheduled Starttime: Scheduled Endtime:

Problem Description:

Software and memory upgrade of our router swiIBM2.switch.ch on Tuesday, 15.7.2008 between 06:30 and 07:30.

Internet access for IBM Rüschlikon will be interrupted and the router swiIBM2 will be unreachable for 15 minutes within the indicated maintenance window.


From 2008-07-15 06:30 until 2008-07-15 07:30
Impact: Total loss of connectivity
Sites/Services: IBM


2008-07-15 06:32
Router swiIBM2 is back online. Upgrade successful.

2008-07-15 06:23
Router swiIBM2 is shutdown to install bigger RAM modules.

For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.