SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20081008_1

Ticket Number: 20081008_1Ticket State: CLOSED
Ticket Opened: 2008-10-08 10:03Ticket Closed: 2008-10-25 17:35
Ticket Description: Link HTW Chur - NTB Buchs was interrupted

Problem Description:

The backbone's dark fiber link between swiCR2.switch.ch and swiBU2.switch.ch was interrupted twice
2008-10-09 01:05 - 03:06
2008-10-08 01:09 - 02:21
The reason for the interruptions is still unknown.

Affected:

From 2008-10-09 01:05 until 2008-10-09 03:06
Impact: no impact
Sites/Services: HTW, NTB


From 2008-10-08 01:09 until 2008-10-08 02:21
Impact: no impact
Sites/Services: HTW, NTB


Actions:


2008-10-25 17:44
The reason for the interruptions is still unclear.

2008-10-08 10:06
The fiber providers Cablecom and SBB are asked if they have any information about maintenance work on their respective fiber segment which could be matched with the interruption.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.