|Ticket Number:||20090323_1||Ticket State:||CLOSED|
|Ticket Opened:||2009-03-23 15:37||Ticket Closed:||2009-03-27 15:39|
|Ticket Description:||Site Euresearch Bern was unreachable|
Problem Description:The site Euresearch Headoffice in Bern was unreachable on Saturday, 21.3.2009 between 10:50 and 11:30. Due to a planned upgrade of the cooling system the rack with the communication devices had to be re homed and all devices where powered off.
Affected:From 2009-03-21 10:50 until 2009-03-21 11:30
Impact: Total loss of connectivity
Contacted Mr. Tauer for explanations about the outage. He told me that the installation of the new cooling system is scheduled for Wednesday (25.th) during business hours. Other alarms are not planned, but might be possible.
For all questions about this ticket, please send mail to firstname.lastname@example.org
or call +41 44 268 15 30.