SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20131126_3

Ticket Number: 20131126_3Ticket State: CLOSED
Ticket Opened: 2013-11-26 17:14Ticket Closed: 2013-12-04 16:19
Ticket Description: Scheduled relocation of a SWITCHlan network node
Scheduled Starttime: 2013-12-03 08:00:00Scheduled Endtime: 2013-12-03 13:00:00

Problem Description:

In order to prepare for the forthcoming upgrade of our optical transport system, a number of modifications are needed on our infrastructure. After the insertion of a new PoP in Locarno last summer, we will now relocate our backbone node Brig westwards to Visp.

All network equipment will have to be physically moved. During the relocation, all IP traffic is rerouted automatically to backup paths, and IP network access will stay up for all sites. However, the OPN links CERN-CNAF-LHCOPN2 and CNAF-FERMI-CDF-001 will be interrupted.

Affected:

From 2013-12-03 08:00 until 2013-12-03 13:00
Impact: no more redundancy
Service: P2P/OPN
Sites: LRG-BLU


From 2013-12-03 08:00 until 2013-12-03 13:00
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: CERN-CNAF-LHCOPN-002, CNAF-FERMI-CDF-001


From 2013-12-03 08:00 until 2013-12-03 13:00
Impact: no more redundancy
Service: network access
Sites: HFSJG-JFJ, VSNET


Actions:


2013-12-03 14:30
End of work on site; all services have been restored.

2013-12-03 08:05
start of work


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.