SWITCHlan Trouble Tickets

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Ticket 20070709_1

Ticket Number: 20070709_1Ticket State: CLOSED
Ticket Opened: 2007-07-09 11:48Ticket Closed: 2007-07-09 17:19
Ticket Description: Access to PHZH, IFI (UZH) interrupted

Problem Description:

Due to hardware failure on the UZH access router, the connection to PHZH and IFI (UZH) is interrupted. UZH is waiting for linecard replacement.

Affected:

From 2007-07-09 10:25
Impact: Total loss of connectivity
Sites/Services: IFI PHZH VetSuisse


Actions:


2007-07-09 17:19
The replacement linecard was installed by UZH staff at around 16:45. Patching of the fiber and activtion of the original configuration caused the link to be down between 17:05 and 17:15. Full connectivity on the 10GE link has been restored.

2007-07-09 12:30
A 1GE link has been configured as temporary replacement for the defective 10GE connection. Connectivity has been restored for all affected sites. The new linecard is expected to arrive later in the afternoon. There will be another short interruption during switch over to the old circuit.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.