|Ticket Number:||20070720_1||Ticket State:||CLOSED|
|Ticket Opened:||2007-07-20 12:17||Ticket Closed:||2007-07-23 17:37|
|Ticket Description:||Fibercut Brig-Manno (Sunrise ticket C14561687)|
Problem Description:The dark fiber link Brig - Manno is down since approx. 11am on July 20, 2007.
Affected:From 2007-07-20 10:57 until 2007-07-21 04:50
Impact: no more redundancy
Sites/Services: CSCS, TI-EDU, VSNET
More detailed infos related to the incident will be available in a few days. Ticket closed.
Our links came up at 04:50. No further infos available from Sunrise so far.
Sunrise confirms that the fiber break is located inside the Simplon tunnel. Due to railway traffic, the repair work cannot start until late night.
Sunrise has localized the fiber cut at a position 22km south of Brig (Note, if this is a precise distance information, the problem is inside the Simplon tunnel)
Sunrise NOC confirms that the fiber cut is in their area of responsibility, i.e. between Brig and Locarno. A measurement team is on the way and will try to determine the exact location of the problem.
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