SWITCHlan Trouble Tickets

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Ticket 20070809_1

Ticket Number: 20070809_1Ticket State: CLOSED
Ticket Opened: 2007-08-09 14:23Ticket Closed: 2007-08-09 14:23
Ticket Description: Power outage Euresearch Headoffice Bern

Problem Description:

The access router swiEUR1.switch.ch at Euresearch Headoffice Bern was unreachable twice:

On 7.8.07 between 08:38 and 09:00 and
on 9.8.07 between 07:17 and 07:29

The outages have been caused by a power outage and subsequent power system repair

Affected:

From 2007-08-07 08:38 until 2007-08-07 09:00
Impact: Total loss of connectivity
Sites/Services: Euresearch

From 2007-08-09 07:17 until 2007-08-09 07:29
Impact: Total loss of connectivity
Sites/Services: Euresearch


Actions:


2007-08-09 14:20
Contacted Euresearch outsourcing IT staff and asked about any known reasons for the outage.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.