SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

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Number State test Opened Description
20160301_1 CLOSED 2016-03-01 06:46:00 Router swiPS1 down
20171120_2 CLOSED 2017-11-20 13:17:00 Scheduled fiber interruption at UZH
20070220_1 CLOSED 2007-02-20 08:33:00 Power outage at University of Basel
20091123_1 CLOSED 2009-11-23 08:54:00 Scheduled Maintenance at PSI
20120305_1 CLOSED 2012-03-05 13:34:00 Scheduled interruption of SBB fiber links between Dietlikon and Effretikon
20140228_2 CLOSED 2014-02-28 12:30:00 Scheduled interruption Lugano - Como
20160307_1 CLOSED 2016-03-07 14:45:00 Scheduled software upgrade swiEL1
20171121_1 CLOSED 2017-11-21 16:37:00 Scheduled emergency router reload in Lausanne
20091202_1 CLOSED 2009-12-02 07:40:00 10G link CE - UZH down
20120305_2 CLOSED 2012-03-05 16:21:00 Scheduled Hardware Maintenance swiBE2
20140304_1 CLOSED 2014-03-04 12:00:00 Emergency reload swiCE3
20160308_1 CLOSED 2016-03-08 12:46:00 Scheduled interruption backbone links Lugano - Zürich and Lugano - Visp
20171122_1 CLOSED 2017-11-22 08:28:00 Scheduled interruption of fibers in Lausanne
20091203_1 CLOSED 2009-12-03 15:45:00 Scheduled maintenance on SBB fibers near Sargans
20120306_1 CLOSED 2012-03-06 15:30:00 Possible instability within the SWITCHlan backbone
20140311_1 CLOSED 2014-03-11 12:48:00 Scheduled interruption of link WSL - Zürich
20160310_1 CLOSED 2016-03-10 16:14:00 Scheduled ROADM upgrade in EZ
20171123_1 CLOSED 2017-11-23 08:49:00 Scheduled fiber interruption in Lugano (11.12.2017)
20091203_2 CLOSED 2009-12-03 17:52:00 Scheduled router maintenance by Swisscom at CERN
20120308_1 CLOSED 2012-03-08 17:57:00 Primary interface to HEIG-VD is down