How to use SWITCH PWLAN

Students, staff and researchers at the SWITCH PWLAN universities can now surf on the Internet free-of-charge at more than 2000 public hotspots. SWITCH PWLAN is a service provided by SWITCHconnect. It is based on its collaboration with the Wireless Internet Service Providers of Monzoon Networks, Swisscom, TheNet and the SWITCH PWLAN universities. The intention is to extend the service to all the Swiss universities.

Popular hotspot locations can be found at railway stations, airports, in hotels, restaurants and cafes, in all branches of McDonald’s and Starbucks, as well as in public areas or even along entire roads. Wherever and whenever possible: SWITCH PWLAN allows you to study and work at a large number of key points between your home and your university.

And this is how it works: for Windows, MAC


 

End user support PWLAN

For end user support concerning SWITCH PWLAN please contact your home organisation according to the following table:

Institution Mail-address Link
ETH Zurich helpdesk@id.ethz.ch ETH VPN
UniNE hotline.sitel@unine.ch Access SWITCHconnect
ZHAW servicedesk@zhaw.ch ZHAW WLAN
EPFL support-it@epfl.ch EPFL PWLAN
UniBE vpn-support@unibe.ch UniBE PublicNET
BFH pwlan@bfh.ch BFH-ITS
HSR netzwerk@hsr.ch HSR Wireless LAN
UZH support@access.uzh.ch UZH Mobilitaet
PHZH support@phzh.ch PHZH
FHNW network.services@fhnw.ch FHNW-connect
UniSG hotline@unisg.ch WLAN@UniSG
UniBAS PWLAN-Support VPN@UniBAS
UniFR netmaster@unifr.ch WLAN@UniFR
ZHdK PWLAN-Support VPN@ZHdK
HSLU Informatikhotline HSLU_Hotline
PHBE PHBE_ID PHBE
UniGE UniGE_ID UniGE
UniL UniL-Support PWLAN@UniL
HEIG-VD HEIG-VD-Support PWLAN@HEIG-VD
NTB NTB-Support PWLAN@NTB
Inselspital Bern Inselspital-Helpdesk Inselspital Bern
HES-SO Fribourg mobile@hefr.ch PWLAN@HEFR