|Ticket Number:||20070813_1||Ticket State:||CLOSED|
|Ticket Opened:||2007-08-13 17:35||Ticket Closed:||2007-08-17 11:09|
|Ticket Description:||Interruption of EoMPLS connection between FHSG2 and BU2|
Problem Description:The EoMPLS tunnel between FHSG2 and BU2 was interrupted between 16:45 and 17:15 and later on again.
We suspect the physical end GE connection at BU2 is causing the problem, because we see physical interface flaps at Gi1/4.
Affected:From 2007-08-13 16:45 until undefined
Impact: Partial loss of connectivity
The copper connection has been replaced by a multimode fiber.
By the wishes of NTB, the copper TX connection will be replaced by a fiber connection. We are sending a SX SFP for this purpose. The time for the replacement is not yet determined.
Hansueli Heep from NTB joggled the RJ45 connector on the NTB side of the cable. The interface is up since then.
Tomorrow morning at 06:00 he will replace the Transceiver on their side and see what happens.
For all questions about this ticket, please send mail to firstname.lastname@example.org
or call +41 44 268 15 30.