SWITCHlan Trouble Tickets

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Ticket 20160530_1

Ticket Number: 20160530_1Ticket State: CLOSED
Ticket Opened: 2016-05-30 22:10Ticket Closed: 2016-05-30 22:10
Ticket Description: EPFL customer access port down

Problem Description:

This evening, the EPFL backup access port on swiLS2 has been down for about 45 minutes. The customer informed us that the reason was a hardware failure on their side and that they already replaced the hardware. All services are up again. Closing ticket.


From 2016-05-30 18:46 until 2016-05-30 19:27
Impact: no more redundancy
Service: network access
Sites: EPFL

For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.