SWITCHlan Trouble Tickets

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Ticket 20160713_1

Ticket Number: 20160713_1Ticket State: CLOSED
Ticket Opened: 2016-07-13 06:42Ticket Closed: 2016-07-13 07:08
Ticket Description: Scheduled reboot swiBU2
Scheduled Starttime: 2016-07-13 06:45:00Scheduled Endtime: 2016-07-13 07:15:00

Problem Description:

on swiBU2, the NVRAM battery will be exchanged between 6:45 and 7:15.
A downtime of around 15 minutes for all services of NTB is expected.

Affected:

From 2016-07-13 06:45 until 2016-07-13 07:15
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: NTB-HTWCHUR-bu2-cr2, NTB-Waldau-bu2-fhsg2


From 2016-07-13 06:45 until 2016-07-13 07:15
Impact: Total loss of connectivity
Service: network access
Sites: NTB


Actions:


2016-07-13 07:02
Router swiBU2 is back in service.

2016-07-13 06:50
Router swiBU2 is shut down for battery replacement


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.