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Ticket 20160822_5

Ticket Number: 20160822_5Ticket State: CLOSED
Ticket Opened: 2016-08-22 12:52Ticket Closed: 2016-08-23 08:16
Ticket Description: Scheduled software upgrade swiBUL2, swiCL2, swiGL2, swiBLU2
Scheduled Starttime: 2016-08-23 05:00:00Scheduled Endtime: 2016-08-23 06:00:00

Problem Description:

We will upgrade the software of our routers swiBUL2, swiCL2, swiGL2, swiBLU2 this Tuesday, 23. August between 05.00 and 06:00.
Overall internet connectivity for site LRG will be without redundancy, and each site will experience total loss of connectivity for about 15min within given timeframe. Updates are performed serially and are only continued after the previous site has been completed successfully.

Affected:

From 2016-08-23 05:46 until 2016-08-23 05:57
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: LRG-CL


From 2016-08-23 05:33 until 2016-08-23 05:57
Impact: no more redundancy
Service: network access
Sites: LRG


From 2016-08-23 05:33 until 2016-08-23 05:44
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: LRG-BUL


From 2016-08-23 05:17 until 2016-08-23 05:31
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: LRG-BLU


From 2016-08-23 05:00 until 2016-08-23 05:15
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: LRG-GL


Actions:


2016-08-23 06:00
Software upgrades completed. All services have resumed normal operation.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.