SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20170518_1

Ticket Number: 20170518_1Ticket State: CLOSED
Ticket Opened: 2017-05-18 12:32Ticket Closed: 2017-06-02 11:12
Ticket Description: Link to Belwue down

Problem Description:

The link to BELWUE is down since 11:43. Reason is currently unknown, but a power issue is suspected.
Traffic is re-routed via GEANT.

Affected:

From 2017-05-18 11:43 until 2017-05-18 14:30
Impact: Total loss of connectivity
Service: peering
Sites: BELWUE


Actions:


2017-06-02 11:13
The reason for the outage has been confirmed and connectivity was restored later the same day. Closing ticket (only notify noc@switch.ch due to long delay).


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.