|Ticket Number:||20170705_1||Ticket State:||CLOSED|
|Ticket Opened:||2017-07-05 23:09||Ticket Closed:||2017-07-06 16:35|
|Ticket Description:||Connection to EHB Zollikofen interrupted|
Problem Description:Our router swiEHBZO2 located at EHB in Zollikofen is not reachable anymore.
The reason is not known yet.
Affected:From 2017-07-05 22:45 until 2017-07-06 08:21
Impact: Total loss of connectivity
Service: network access
After shut/no shut of the interface a wrong MTU size was activated.
This caused unexpected communication problems.
After fixing the MTU size the link was up and running.
fibers reconnected, link up; however, the link is not working properly yet.
we get confirmation that there is indeed a fiber maintenance going on, unfortunately unannounced to SWITCH
For all questions about this ticket, please send mail to firstname.lastname@example.org
or call +41 44 268 15 30.