SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20170710_1

Ticket Number: 20170710_1Ticket State: CLOSED
Ticket Opened: 2017-07-10 16:27Ticket Closed: 2017-07-17 13:59
Ticket Description: Scheduled interruption of OPN NTB Buchs-St.Gallen
Scheduled Starttime: 2017-07-13 09:00:00Scheduled Endtime: 2017-07-13 09:30:00

Problem Description:

SWITCH will install filters on the fiber link between FHSG and the NTB location Waldau.
There will be a short interruption during the switchover.
The connection between NTB Buchs and Waldau will be interrupted.

Affected:

From 2017-07-13 09:21 until 2017-07-13 09:53
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: NTB-Waldau-bu2-fhsg2


Actions:


2017-07-17 14:08
Due to technical problems the interruption was a bit longer than announced.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.