|Ticket Number:||20170830_2||Ticket State:||CLOSED|
|Ticket Opened:||2017-08-30 14:55||Ticket Closed:||2017-09-08 15:23|
|Ticket Description:||Scheduled fiber maintenance between Bulle and Clarens|
|Scheduled Starttime:||2017-09-08 00:01:00||Scheduled Endtime:||2017-09-08 06:00:00|
Problem Description:UPC is working on their optical cable between Bulle and Montbovon, interrupting our SWITCHlan fiber link Bulle - Clarens. All Sommet sites will remain connected, though with a slight loss of redundancy.
Affected:From 2017-09-08 00:01 until 2017-09-08 06:00
Impact: no more redundancy
Problem fixed: two fibers have been crossed by mistake during the maintenance and have now been re-spliced. All links with good optical power levels.
UPC on site in Montbovon for troubleshooting
The link is still down. UPC has been notified, they will investigate.
For all questions about this ticket, please send mail to firstname.lastname@example.org
or call +41 44 268 15 30.