SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20171103_2

Ticket Number: 20171103_2Ticket State: CLOSED
Ticket Opened: 2017-11-03 15:58Ticket Closed: 2017-11-06 21:48
Ticket Description: Scheduled software upgrade BE3
Scheduled Starttime: 2017-11-06 21:00:00Scheduled Endtime: 2017-11-06 22:00:00

Problem Description:

We will upgrade the software of our router swiBE3 (Bern) on Monday, November 6th between 21:00 and 22:00.
Redundancy of the core is reduced during the downtime of the router.
The duration of the upgrade is estimated at around 20 minutes.

Affected:

From 2017-11-06 21:20 until 2017-11-06 21:30
Impact: no more redundancy
Service: network access
Sites: UNIBE
From 2017-11-06 21:20 until 2017-11-06 21:30
Impact: no more redundancy
Service: network access
Sites: RKAU



For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.