Ticket 20171121_1

Ticket Number:	20171121_1	Ticket State:	CLOSED
Ticket Opened:	2017-11-21 16:37	Ticket Closed:	2017-11-24 09:11
Ticket Description:	Scheduled emergency router reload in Lausanne
Scheduled Starttime:	2017-11-23 21:00:00	Scheduled Endtime:	2017-11-23 22:00:00

Problem Description:

Cause of a memory leak condition we have to perform a software upgrade on the SWITCH access router swiCHU2 and swiIMD2. The routers will be reloaded on Thursday 23.11 between 21:00 and 22:00.
Affected sites:
- IFFP/EHB LS
- CHUV secondary
- IMD secondary

Affected:

From 2017-11-23 21:46 until 2017-11-23 22:03
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: EHB-LS


From 2017-11-23 21:46 until 2017-11-23 22:03
Impact: no more redundancy
Service: network access
Sites: CHUV


From 2017-11-23 21:25 until 2017-11-23 21:43
Impact: no more redundancy
Service: network access
Sites: IMD

Actions:

2017-11-23 22:05
The IOS upgrade has been successfully completed. All devices and services are online

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For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.