|Ticket Number:||20171123_1||Ticket State:||CLOSED|
|Ticket Opened:||2017-11-23 08:49||Ticket Closed:||2017-12-12 10:04|
|Ticket Description:||Scheduled fiber interruption in Lugano (11.12.2017)|
|Scheduled Starttime:||2017-12-11 13:30:00||Scheduled Endtime:||2017-12-11 14:30:00|
Problem Description:SBB has to replace a fiber cable in Lugano-Paradiso. The cable was partially damaged by construction work. We expect a downtime of approximately 15 minutes in the mentioned time frame for swapping our fiber link Chiasso - Mendrisio - Lugano to a new, freshly installed cable.
Affected:From 2017-12-11 14:38 until 2017-12-11 14:48
Impact: Total loss of connectivity
Sites: CERN-CNAF-LHCOPN-002, TIEDU-CSCS-MEN
Cause of bad weather condition there is a little delay with this maintenance. The outage will start soon.
For all questions about this ticket, please send mail to firstname.lastname@example.org
or call +41 44 268 15 30.