SWITCHlan Trouble Tickets

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Ticket 20180115_1

Ticket Number: 20180115_1Ticket State: CLOSED
Ticket Opened: 2018-01-15 15:45Ticket Closed: 2018-01-17 10:46
Ticket Description: Scheduled interruption of optical links between Stein (AG) and Villigen
Scheduled Starttime: 2018-01-16 10:00:00Scheduled Endtime: 2018-01-16 15:00:00

Problem Description:

In order to optimize the performance of the network, we need to exchange an amplifier in PS.
The effective interruption time should be limited to few minutes.
Thanks to redundancy all traffic will be automatically rerouted to backup path and no services will be affected.

Affected:

From 2018-01-16 10:45 until 2018-01-16 11:00
Impact: no more redundancy
Service: network access
Sites: RKAU, Syngenta


From 2018-01-16 10:45 until 2018-01-16 11:00
Impact: no more redundancy
Service: P2P/OPN
Sites: ETHZ-BSSE-zh1-ba1


Actions:


2018-01-17 10:40
The maintenance was completed successfully.
Downtime was kept to its minimum of 15 minutes.
Couple of more interruptions of few seconds (10-20seconds) were introduced while troubleshooting fiber attenuation.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.