SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20080825_1

Ticket Number: 20080825_1Ticket State: CLOSED
Ticket Opened: 2008-08-25 08:28Ticket Closed: 2008-09-22 14:34
Ticket Description: Scheduled Interruption of link Frauenfeld - St.Gallen
Scheduled Starttime: Scheduled Endtime:

Problem Description:

2008-08-26
For PHTG a new router will be installed tomorrow in Kreuzlingen.
As a preparation of this installation, SBB will patch fibers in Weinfelden this morning.
Several interruptions of the link swiFF2 - FHSG2 are expected today.
However no impact is expected. Traffic is being rerouted automatically through redundant paths.

Affected:

From 2008-08-26 10:00 until 2008-08-26 18:0
Impact: no more redundancy
Sites/Services: PHTG, ZHAW


Actions:


2008-08-26 14:30
The new router in Kreuzlingen is mounted in the rack but switched off. As long as the router is switched off, FHSG - FF are connected by a loop patch in Kreuzlingen.

2008-08-26 07:08
The patching work of SBB planed for yesterday has been moved to this morning


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.