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Ticket 20081115_1

Ticket Number: 20081115_1Ticket State: CLOSED
Ticket Opened: 2008-11-15 17:35Ticket Closed: 2008-11-17 09:45
Ticket Description: WSL Network access instable

Problem Description:

2008-11-15
Network connectivity to the primary router WSL2 was interrupted several times.
Reason were several power outages at WSL.
The secondary router WSL1 was backed up by an UPS all the time and took over during the interruptions.

Affected:

From 2008-11-15 18:55 until 2008-11-15 19:11
Impact: no more redundancy
Sites/Services: WSL


From 2008-11-15 13:50 until 2008-11-15 14:26
Impact: no more redundancy
Sites/Services: WSL


From 2008-11-15 07:13 until 2008-11-15 08:25
Impact: no more redundancy
Sites/Services: WSL


Actions:


2008-11-17 09:00
We contacted WSL: There were several power outages at WSL last Saturday. WSL1 was backed up by an UPS.

2008-11-15 19:00
WSL2 booted. It is not known so far what caused the reboot.

2008-11-15 17:35
The primary Internet access interface WSL2 G1/27 has been manually shut down. The hope is that WSL1 will take over and provide a more stable connectivity.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.