SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20090617_1

Ticket Number: 20090617_1Ticket State: CLOSED
Ticket Opened: 2009-06-17 15:54Ticket Closed: 2009-06-17 16:07
Ticket Description: Scheduled emergency maintenance on Global Crossing links
Scheduled Starttime: Scheduled Endtime:

Problem Description:

Global Crossing announced an emergency reload on device to clear up customer.
Global Crossing expect a loss of service for 60 minutes.
Traffic will be re-routed through our other transit providers, TeliaSonera and Swisscom.

Start Time: 2009-06-17 00:00:00 (CET)
End Time: 2009-06-17 01:59:00 (CET)
Global Crossing case number: PA0972551

Actions:


2009-06-17 00:20
Both upstream links to Global Crossing showed a performance degradation between 00:20 - 1:20 CET


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.