|Ticket Number:||20090805_1||Ticket State:||CLOSED|
|Ticket Opened:||2009-08-05 07:33||Ticket Closed:||2009-08-05 08:50|
|Ticket Description:||Outage UZH, PHZH|
Problem Description:UZH and PHZH completely lost network connectivity to SWITCHlan.
The SWITCH access router is reachable.
It seems the UZH router lost the default route to SWITCH around 00:31 this Wednesday morning (05.08.09).
UZH NOC was able to fix the problem around 08:50.
Affected:From 2009-08-05 00:31 until 2009-08-05 08:50
Impact: Total loss of connectivity
UZH and PHZH are both reachable again.
PHZH called to ask if there is any known problem
UZH called to ask if there is any known problem
For all questions about this ticket, please send mail to firstname.lastname@example.org
or call +41 44 268 15 30.