SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20111028_1

Ticket Number: 20111028_1Ticket State: CLOSED
Ticket Opened: 2011-10-28 15:17Ticket Closed: 2011-11-08 15:06
Ticket Description: Scheduled change of DWDM wavelength for CNAF-GRIDKA-LHCOPN-001
Scheduled Starttime: 2011-11-07 10:00:00Scheduled Endtime: 2011-11-07 12:00:00

Problem Description:

On Monday, 7 November 2011, we will change the DWDM transmission wavelength for the CBF link between CNAF and GRIDKA. This is preparation work for the relocation of the CSCS PoP from Manno to Lugano. The outage will take place in the announced time slot but will be no longer than a few seconds.

All times mentioned are UTC+1.

Affected:

From 2011-11-07 11:31 until 2011-11-07 11:35
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: CNAF-GRIDKA-LHCOPN-001


Actions:


2011-11-08 15:08
Both link and monitoring are up and running. Closing ticket.

2011-11-07 13:27
The link has been successfully moved to another wavelength. Please note that the e2e monitoring must be adapted to this change. We leave this ticket open until the monitoring is up again.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.