|Ticket Number:||20120308_1||Ticket State:||CLOSED|
|Ticket Opened:||2012-03-08 17:57||Ticket Closed:||2012-03-25 17:01|
|Ticket Description:||Primary interface to HEIG-VD is down|
Problem Description:The primary interface to HEIG-VD on swiYV2 is down.
Traffic is re-routed to the secondary access.
However it seems that the backup is not working properly as we can not reach any services at HEIG-VD and the organisations behind (EIC, EESP).
The reason is unknown.
Affected:From 2012-03-08 15:56 until 2012-03-08 18:29
Impact: Total loss of connectivity
Service: network access
Connectivity to HEIG-VD and organizations behind restored. We have no information yet about the reason for the outage.
Contacted HEIG-VD. Unable to find network staff.
primary interface to HEIG-VD is going down.
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