SWITCHlan Trouble Tickets

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Ticket 20130930_2

Ticket Number: 20130930_2Ticket State: CLOSED
Ticket Opened: 2013-09-30 11:29Ticket Closed: 2013-10-02 07:27
Ticket Description: Scheduled Software upgrade of swiBE2.switch.ch
Scheduled Starttime: 2013-10-02 07:15:00Scheduled Endtime: 2013-10-02 07:30:00

Problem Description:

IOS on swiBE2 will be upgraded to 15.2(4)S4 to fix a BGP-related bug that causes routing loops under certain conditions.

Affected:

From 2013-10-02 07:15 until 2013-10-02 07:30
Impact: no more redundancy
Service: network access
Sites: EURESEARCH, SNF, UNIBE


From 2013-10-02 07:15 until 2013-10-02 07:30
Impact: Total loss of connectivity
Service: network access
Sites: EHB


From 2013-10-02 07:15 until 2013-10-02 07:30
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: UNIBE-HFSJGJFJ-be2-jfj2, UNIBE-UNIFR-be2-fr1


Actions:


2013-10-02 07:27
Upgrade completed. All services are up.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.