SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

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Number State Opened Description
20100111_1 CLOSED 2010-01-11 16:26:00 Scheduled maintenance on fiber cable in Bern
20100114_1 CLOSED 2010-01-14 15:11:00 Scheduled upgrade of the VOIP infrastructure at SWITCH headoffice
20100203_1 CLOSED 2010-02-03 14:00:00 Scheduled primary G√ČANT router software upgrade (15 February 2010)
20100205_1 CLOSED 2010-02-05 09:22:00 Meteoschweiz backup access down
20100217_1 CLOSED 2010-02-17 14:17:00 Scheduled router upgrade at PoP CSCS Manno
20100217_2 CLOSED 2010-02-17 22:17:00 Access to EHL down
20100223_1 CLOSED 2010-02-23 11:03:00 Power outage in Lausanne
20100224_2 CLOSED 2010-02-24 17:14:00 Scheduled monitoring CNAF-GRIDKA-LHCOPN-001 down
20100226_1 CLOSED 2010-02-26 07:08:00 Both EoMPLS tunnels WSL-SLF are down (only at WSL)
20100309_1 CLOSED 2010-03-09 10:17:00 Scheduled interruption Cablecom fiber Truebbach
20100323_1 CLOSED 2010-03-23 06:46:00 Scheduled maintenance on PoP IWB Basel
20100325_2 CLOSED 2010-03-25 11:01:00 Scheduled Maintenance on DWDM equipment
20100325_1 CLOSED 2010-03-25 11:17:00 Routing problem with AMS-IX
20100416_1 CLOSED 2010-04-16 14:58:00 Scheduled Nagios Monitoring SBB maintenance
20100422_1 CLOSED 2010-04-22 10:55:00 Scheduled power work at WSL Birmensdorf
20100422_2 CLOSED 2010-04-22 17:53:00 Power outage in Lausanne
20100427_1 CLOSED 2010-04-27 15:12:00 Scheduled fibre attenuation tests
20100511_1 CLOSED 2010-05-11 14:13:00 Automatic reboot of router swiCE3.switch.ch
20100520_1 CLOSED 2010-05-20 09:25:00 Scheduled maintenance on fiber Zug - Luzern
20100520_2 CLOSED 2010-05-20 09:43:00 Scheduled maintenance on fiber in Biberbrugg