SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

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Number State Opened Description
20160321_1 CLOSED 2016-03-21 12:47:00 Scheduled move of IMDs network traffic to backup access
20171130_1 CLOSED 2017-11-29 17:40:00 Scheduled migration of equipment from Equinix ZH1 to ZH4
20070312_1 CLOSED 2007-03-12 12:38:00 Scheduled fiber interruption between Chur and Davos
20091213_1 CLOSED 2009-12-13 16:36:00 Scheduled power work at University of St. Gallen (21.12. 20:00-21:30)
20120321_2 CLOSED 2012-03-21 08:43:00 TEST 2.b
20140331_1 CLOSED 2014-03-31 15:54:00 Scheduled interruption of fibers in Prangins
20160325_1 CLOSED 2016-03-25 14:42:00 CRC errors on AMS-IX link
20171204_1 CLOSED 2017-12-04 16:23:00 Scheduled interruption of fibers/service in Zurich
20070312_2 CLOSED 2007-03-12 09:27:00 Scheduled fiber interruption between Chur and Davos
20091217_1 CLOSED 2009-12-17 11:07:00 Reboot CE3
20120321_3 CLOSED 2012-03-21 08:44:00 TEST 3.b
20160325_2 CLOSED 2016-03-25 21:57:00 HFTM customer port down
20171207_1 CLOSED 2017-12-07 15:03:00 Scheduled move of fiber links at Safehost in Gland
20091224_1 CLOSED 2009-12-24 08:25:00 network access to EESP down
20120321_4 CLOSED 2012-03-21 09:55:00 Site HFSJG Jungfraujoch was unreachable
20140403_1 CLOSED 2014-04-03 13:27:00 Scheduled major fiber maintenance in Bern
20160330_1 CLOSED 2016-03-30 15:41:00 Scheduled fiber move in Delémont
20171211_1 CLOSED 2017-12-11 09:02:00 power outage in VISP
20070313_1 CLOSED 2007-03-13 14:20:00 Scheduled Router's software upgrade at PoP NTB
20100105_1 CLOSED 2010-01-05 13:53:00 Hardware failure at DWDM node Zurich-Irchel