SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

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Number State Opened Description
20171211_2 OPEN 2017-12-11 15:30:00 Scheduled software upgrade swiFHSG1
20171211_1 OPEN 2017-12-11 09:02:00 power outage in VISP
20171207_1 OPEN 2017-12-07 15:03:00 Scheduled move of fiber links at Safehost in Gland
20171130_1 OPEN 2017-11-29 17:40:00 Scheduled migration of equipment from Equinix ZH1 to ZH4
20171122_1 OPEN 2017-11-22 08:28:00 Scheduled interruption of fibers in Lausanne
20171204_1 CLOSED 2017-12-04 16:23:00 Scheduled interruption of fibers/service in Zurich
20171129_1 CLOSED 2017-11-29 16:24:00 Power outage in Manno
20171127_2 CLOSED 2017-11-27 16:44:00 Emergency reset of ROADM at CERN
20171127_1 CLOSED 2017-11-27 15:02:00 Scheduled Upgrade of all Optical Nodes in SWITCH backbone
20171123_2 CLOSED 2017-11-23 18:01:00 Scheduled fiber work near Winterthur
20171123_1 CLOSED 2017-11-23 08:49:00 Scheduled fiber interruption in Lugano (11.12.2017)
20171121_1 CLOSED 2017-11-21 16:37:00 Scheduled emergency router reload in Lausanne
20171120_1 CLOSED 2017-11-20 13:35:00 Scheduled emergency swiCE1 router reload
20171120_2 CLOSED 2017-11-20 13:17:00 Scheduled fiber interruption at UZH
20171116_1 CLOSED 2017-11-16 13:13:00 Scheduled test ticket for SNM
20171115_1 CLOSED 2017-11-15 16:19:00 P2P/OPN (Layer-2) problem
20171113_1 CLOSED 2017-11-13 13:57:00 Scheduled maintenance work @EPFL
20171110_1 CLOSED 2017-11-10 14:46:00 Scheduled upgrade of backbone link Geneva - Changins - EPFL
20171103_2 CLOSED 2017-11-03 15:58:00 Scheduled software upgrade BE3
20171103_1 CLOSED 2017-11-03 15:51:00 Scheduled software upgrade SA2