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Ticket 20070809_2

Ticket Number: 20070809_2Ticket State: CLOSED
Ticket Opened: 2007-08-09 16:20Ticket Closed: 2008-09-22 14:59
Ticket Description: Router Software Upgrade PoP UniGE
Scheduled Starttime: Scheduled Endtime:

Problem Description:

Software upgrade router swiGE2.switch.ch.
UniGE main access router affected.
Tuesday, 14.8.2007 06:00-07:30.
The actual downtime is estimated to be around 15 minutes within the indicated time window above.

Internet access for University of Geneva and organizations behind it will be interrupted. There is NO backup access available.

Secondary Internet access for Skyguide will be interrupted, so there will be no more redundandcy during the upgrade. Traffic will flow normally via the primary connection on CE3.

Affected:

From 2007-08-14 06:00 until 2007-08-14 07:30
Impact: no more redundancy
Sites/Services: Skyguide


From 2007-08-14 06:00 until 2007-08-14 07:30
Impact: Total loss of connectivity
Sites/Services: UNIGE


Actions:


2007-08-14 06:09
Router swiGE2 successfully upgraded to new Software.
Everything is back up running.

2007-08-14 06:00
Router swiGE2 reload for Softwareupgrade


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.