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Ticket 20070813_1

Ticket Number: 20070813_1Ticket State: CLOSED
Ticket Opened: 2007-08-13 17:35Ticket Closed: 2007-08-17 11:09
Ticket Description: Interruption of EoMPLS connection between FHSG2 and BU2

Problem Description:

The EoMPLS tunnel between FHSG2 and BU2 was interrupted between 16:45 and 17:15 and later on again.
We suspect the physical end GE connection at BU2 is causing the problem, because we see physical interface flaps at Gi1/4.

Affected:

From 2007-08-13 16:45 until undefined
Impact: Partial loss of connectivity
Sites/Services: NTB


Actions:


2007-08-16 06:05
The copper connection has been replaced by a multimode fiber.
Case closed.

2007-08-14 09:48
By the wishes of NTB, the copper TX connection will be replaced by a fiber connection. We are sending a SX SFP for this purpose. The time for the replacement is not yet determined.

2007-08-14 05:59
Hansueli Heep from NTB joggled the RJ45 connector on the NTB side of the cable. The interface is up since then.
Tomorrow morning at 06:00 he will replace the Transceiver on their side and see what happens.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.