SWITCHlan Trouble Tickets

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Ticket 20160115_1

Ticket Number: 20160115_1Ticket State: CLOSED
Ticket Opened: 2016-01-15 22:47Ticket Closed: 2016-02-29 11:13
Ticket Description: Customer port for SITEL/HEP-FR down

Problem Description:

Today at 18:45, the customer port for SITEL/HEP-FR on our router swiFR2 (Miséricorde) went down. This leaves SITEL/HEP-FR without redundancy. The reason is unknown.


From 2016-01-15 18:45 until undefined
Impact: no more redundancy
Service: network access
Sites: ETAT-FR


2016-02-29 11:14
The port came back up again on 17 January 2016 at 14:26. The reason is still unknown to us. Closing ticket.

For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.