SWITCHlan Trouble Tickets

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Ticket 20160325_1

Ticket Number: 20160325_1Ticket State: CLOSED
Ticket Opened: 2016-03-25 14:42Ticket Closed: 2016-03-30 17:15
Ticket Description: CRC errors on AMS-IX link

Problem Description:

We noticed that our AMS-IX link had a high amount of CRC input errors since around 12:00 CET today.
We have thus shut down all BGP session at AMS-IX as of 13:54 CET.
Investigations regarding the cause of the CRC error are in progress and in the meantime
all Internet traffic is re-routed via alternative peering or transit paths.


2016-03-30 17:20
After a lengthy investigation it turned out to be a bad patch cable that caused the issues.
The link is back up again and all BGP sessions are re-enabled.

For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.