SWITCHlan Trouble Tickets

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Ticket 20160817_1

Ticket Number: 20160817_1Ticket State: CLOSED
Ticket Opened: 2016-08-17 14:06Ticket Closed: 2016-08-17 16:21
Ticket Description: Scheduled software upgrade swiENSI2, swiENSI1
Scheduled Starttime: 2016-08-17 15:00:00Scheduled Endtime: 2016-08-17 16:00:00

Problem Description:

We will upgrade the routers swiENSI1 and swiENSI2 to a new firmware to fix a security vulnerability.
The upgrade will last about 20 minutes each.
All traffic should be automatically re-routed to backup paths thus no customer impact is expected.


From 2016-08-17 15:00 until 2016-08-17 16:00
Impact: no more redundancy
Service: network access, P2P links to NAZ
Sites: ENSI


2016-08-17 15:55
swiENSI1 back online. All services restored.

2016-08-17 15:45
swiENSI1 shut down for software upgrade

2016-08-17 15:11
swiENSI2 back online

2016-08-17 15:01
swiENSI2 shut down for software upgrade

For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.