SWITCHlan Trouble Tickets

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Ticket 20160818_2

Ticket Number: 20160818_2Ticket State: CLOSED
Ticket Opened: 2016-08-18 12:16Ticket Closed: 2016-08-18 17:40
Ticket Description: Scheduled software upgrade swiTO2
Scheduled Starttime: 2016-08-18 15:00:00Scheduled Endtime: 2016-08-18 15:30:00

Problem Description:

We will upgrade the software of our router swiTO2 today Thursday 18. August between 15:00 and 15:30.
During the downtime of swiTO2 all traffic should be automatically re-routed via redundant paths and no customer impact is expected.

Affected:

From 2016-08-18 15:00 until 2016-08-18 15:30
Impact: no more redundancy
Service: network access
Sites: ZHAW


From 2016-08-18 15:00 until 2016-08-18 15:30
Impact: no more redundancy
Service: network access
Sites: SWITCHcloud


Actions:


2016-08-18 15:17
swiTO2 is back online. All services restored.

2016-08-18 15:07
swiTO2 shutdown for upgrade


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.