|Ticket Number:||20170418_6||Ticket State:||CLOSED|
|Ticket Opened:||2017-04-18 17:29||Ticket Closed:||2017-04-20 10:14|
|Ticket Description:||Scheduled software upgrade swiUKB1|
|Scheduled Starttime:||2017-04-20 06:30:00||Scheduled Endtime:||2017-04-20 07:00:00|
Problem Description:Due to security and bug fixes we will upgrade the software of our router swiUKB1 on Thursday, April 20th between 6:30 and 7:00.
Internet access of UKB will be unavailable during the upgrade which takes about 20 minutes.
Affected:From 2017-04-20 06:30 until 2017-04-20 06:46
Impact: Total loss of connectivity
Service: network access
swiUKB1 back online with new software. All services restored.
swiUKB1 shutdown for upgrade.
Scheduled time adjusted.
For all questions about this ticket, please send mail to email@example.com
or call +41 44 268 15 30.